Privacy Policy
Your privacy is important to us. This policy explains how Integrity Mitigation collects, uses, and protects your personal information when providing water damage restoration services.
Last updated: December 2024
Our Commitment to Privacy
Protecting your personal information during restoration services
At Integrity Mitigation, we understand that water damage restoration often occurs during stressful situations. We are committed to protecting your privacy and handling your personal information with the utmost care and security.
This Privacy Policy applies to all services provided by Integrity Mitigation, including emergency water damage restoration, mold remediation, fire damage restoration, and related services throughout Miami-Dade County and surrounding areas.
By using our services, you consent to the collection and use of information in accordance with this policy. We reserve the right to update this policy periodically, and we will notify you of any significant changes.
How We Handle Your Information
Detailed information about our data collection, usage, and protection practices
Information We Collect
- Personal contact information (name, phone, email, address)
- Property details and damage assessment information
- Insurance company and policy information
- Photos and documentation of restoration work
- Communication preferences and service history
- Website usage data and analytics information
How We Use Your Information
- To provide emergency water damage restoration services
- To communicate with you about your restoration project
- To coordinate with insurance companies on your behalf
- To schedule appointments and follow-up services
- To improve our services and customer experience
- To comply with legal and regulatory requirements
Information Sharing
- With insurance companies to process your claims
- With subcontractors and suppliers as needed for restoration
- With legal authorities when required by law
- With our business partners for service delivery only
- We never sell your personal information to third parties
- All sharing is done with appropriate data protection measures
Data Security
- Industry-standard encryption for data transmission
- Secure servers and regular security updates
- Limited access to personal information on need-to-know basis
- Regular staff training on data protection practices
- Secure disposal of physical and digital records
- Incident response procedures for any security breaches
Your Rights
- Right to access your personal information we hold
- Right to correct any inaccurate information
- Right to request deletion of your data (subject to legal requirements)
- Right to opt-out of marketing communications
- Right to request data portability
- Right to file complaints with data protection authorities
Privacy Questions or Concerns?
Contact us if you have any questions about this privacy policy or our data practices
Miami-Dade County, FL
Data Protection Rights
You have the right to request access to, correction of, or deletion of your personal data. Contact us using the information provided to exercise these rights.
Response time: We will respond to privacy requests within 30 days of receipt.